We strive to keep all of our customers happy! If you have any questions or concerns feel free to reach out to us at firstname.lastname@example.org anytime.
If your shipment is lost or not delivered we provide a full refund or we will resend the product with the fastest available shipping option.
Faulty or Damaged Product
In the unlikely event your product is faulty or damaged, you can email us with photographic proof & request a refund.
Please email email@example.com with your refund claim.
* To complete your return, we require your order number and the date of purchase.
* To be eligible, the item must be faulty or damaged. Please provide photographic proof that the product is faulty or damaged.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.